Refund & Returns Policy
Effective Date: July 12, 2026
Thank you for choosing Spiron Engineering LLC. We are committed to providing accurate, reliable, and professional construction estimating and consulting services.
Because our services involve professional analysis, engineering expertise, and customized digital deliverables, this Refund & Returns Policy explains when refunds may or may not be available.
1. Company Information
Spiron Engineering LLC
Website: https://spironengineering.com
Email: info@spironengineering.com
Phone: +1 (404) 383-0345
2. Nature of Our Services
Spiron Engineering LLC provides professional digital services, including:
- Construction Cost Estimation
- Quantity Takeoff
- Material Takeoff
- Bid Estimates
- Construction Estimating
- Construction Consulting
These services are customized specifically for each client and project.
3. Returns
Since we do not sell physical goods, products, or merchandise, traditional product returns are not applicable.
All estimates, reports, calculations, consultations, and digital deliverables are prepared specifically for the requesting client.
4. Refund Eligibility
Refund requests may be considered only under the following circumstances:
- A payment was made more than once due to a billing error.
- The project was canceled by Spiron Engineering LLC before work began.
- We determine that we are unable to perform the requested service before any engineering work has started.
Each request is reviewed individually.
5. Non-Refundable Services
Once work has started, refunds generally cannot be issued because professional time, technical expertise, and project resources have already been invested.
Refunds will generally not be available for:
- Completed estimates
- Completed quantity takeoffs
- Completed material takeoffs
- Completed consulting services
- Completed bid estimates
- Projects delivered according to the agreed scope
- Client change of mind after work has started
- Changes in project requirements after work begins
6. Project Revisions
If a delivered estimate contains an error resulting from our work, we will make reasonable corrections after reviewing the issue.
Revision requests should clearly explain the concern and include any supporting documentation.
Additional revisions caused by changes to the project scope, drawings, specifications, or client requirements may require an additional fee.
7. Client Responsibilities
Clients are responsible for providing complete and accurate project information, including:
- Construction drawings
- Specifications
- Project scope
- Supporting documents
- Special instructions
Spiron Engineering LLC is not responsible for inaccuracies resulting from incomplete, incorrect, or outdated information supplied by the client.
8. Cancellation Policy
Clients may request cancellation before work begins.
If work has not started, eligible payments may be refunded after deducting any applicable transaction or administrative fees.
Once engineering work has started, cancellation does not guarantee a refund.
9. Processing Refunds
Approved refunds will be processed using the original payment method whenever possible.
Refund processing times may vary depending on your financial institution or payment provider.
10. Disputes
If you believe there is an issue with your project or invoice, we encourage you to contact us promptly.
Our team will review the matter in good faith and work toward a fair and reasonable resolution.
11. Changes to This Policy
Spiron Engineering LLC reserves the right to update or modify this Refund & Returns Policy at any time.
Any updates will be posted on this page with a revised Effective Date.
12. Contact Us
Questions regarding refunds, cancellations, or billing may be directed to:
Spiron Engineering LLC
Website: https://spironengineering.com
Email: info@spironengineering.com
Phone: +1 (404) 383-0345
© 2026 Spiron Engineering LLC. All Rights Reserved.